Terms and Conditions
Effective Date: May 21, 2025 | Last Updated: July 30, 2025
Terms & Conditions Summary
Service Agreement
These terms govern your use of our website and steel carport/building services
Custom Orders
Final orders must be placed by phone - our online tool provides estimates only
Service Area
Serving Texas, Arkansas, Oklahoma, Louisiana, Kansas, and Mississippi
Age Requirement
Must be 18+ to use our services or enter into contracts
Table of Contents - Privacy Policy Sections
Legal Agreement & Company Information
About East Texas Carports LLC
These Terms and Conditions ("Legal Terms") constitute a legally binding agreement between you (whether personally or on behalf of an entity) and East Texas Carports LLC ("Company," "we," "us," "our") regarding your access to and use of our services.
What These Terms Cover
These Legal Terms apply to:
- Our website at easttexascarports.com
- Our custom builder tool for preliminary estimates
- All steel carport and metal building services we provide
- Any related products, services, or communications
Our Service Area
East Texas Carports provides custom metal buildings and carports to customers in Texas, Arkansas, Oklahoma, Louisiana, Kansas, and Mississippi. Our online tools help customers throughout these states get preliminary estimates and design concepts.
Agreement Acceptance
By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Legal Terms. If you do not agree with all terms, you are prohibited from using our services and must discontinue use immediately.
Age Requirement: Our services are intended for users who are at least 18 years old. Persons under 18 are not permitted to use or register for our services or enter into contracts for steel building construc
Our Services
Steel Carport & Building Services
East Texas Carports specializes in:
- Custom Steel Carports: Single and double-wide carports for vehicle protection
- Metal Buildings: Commercial and residential steel structures
- Custom Structures: Barns, workshops, garages, and specialty buildings
- Design Consultation: Professional guidance on structure specifications
- Installation Services: Professional on-site construction and assembly
Online Tools & Website Features
Our website provides:
- Custom builder tool for preliminary estimates and design visualization
- Product galleries showcasing completed projects
- Educational resources about steel construction benefits
- Contact forms and quote request systems
- Service area information and local delivery details
Geographic Coverage
Primary Service States
- Texas: Longview, Marshall, Tyler, Dallas, Houston, Austin, San Antonio, and statewide
- Arkansas: Little Rock, Fort Smith, Fayetteville, and surrounding areas
- Oklahoma: Oklahoma City, Tulsa, Norman, and throughout the state
- Louisiana: Shreveport, Monroe, Baton Rouge, New Orleans region
- Kansas: Wichita, Kansas City area, Topeka, and surrounding regions
- Mississippi: Jackson, Biloxi, Tupelo, and statewide coverage
Regulatory Compliance
Our services are not tailored to comply with industry-specific regulations such as HIPAA, FISMA, or GLBA. If your project requires compliance with such regulations, please discuss specific requirements during consultation.
Service Limitations
The information provided through our services is intended for distribution and use within our designated service area. Users accessing our services from other locations do so at their own initiative and are responsible for compliance with local laws and regulations.
Intellectual Property Rights
Our Intellectual Property
East Texas Carports owns or licenses all intellectual property rights in our services, including:
- Website Content: All text, images, graphics, designs, and functionality
- Software: Custom builder tool, databases, and website code
- Trademarks: Company name, logos, and service marks
- Design Plans: Custom building designs and structural specifications
- Photography: Project images, promotional materials, and documentation
Your Licensed Use
We grant you a limited, non-exclusive, non-transferable license to:
- Access and use our website for personal or business purposes
- Use our custom builder tool for preliminary design and pricing
- Download or print content for your personal project planning
- Share our content for legitimate business purposes (with attribution)
Restrictions on Use
You may not:
- Copy, reproduce, or redistribute our content for commercial purposes
- Modify, adapt, or create derivative works from our materials
- Use our trademarks or logos without written permission
- Reverse engineer our software or custom builder tool
- Remove copyright or proprietary notices from any content
Your Submissions to Us
When you submit information to East Texas Carports (questions, project details, feedback), you grant us the right to:
- Use your submissions to provide quotes and services
- Retain project information for warranty and service purposes
- Use anonymous project data for business improvement
- Feature completed projects in marketing materials (with permission)
User Responsibilities & Representations
By using East Texas Carports services, you represent and warrant that:
Legal Capacity & Age
- You have the legal capacity to enter into these terms
- You are at least 18 years old
- You are not a minor in your jurisdiction of residence
- You have authority to act on behalf of any entity you represent
Compliance Commitments
- You will comply with all terms and conditions outlined here
- You will not access our services through automated means (bots, scripts)
- You will not use our services for any illegal or unauthorized purpose
- Your use will not violate any applicable laws or regulations
Information Accuracy
- All information you provide will be true, accurate, and current
- You will update information promptly when it changes
- You will not provide misleading or false project details
- Contact information will be valid and regularly monitored
Project-Specific Responsibilities
- You will provide accurate site measurements and conditions
- You will obtain necessary permits and approvals for your project
- You will ensure site accessibility for delivery and installation
- You will comply with local building codes and restrictions
Account Suspension: If you provide false, inaccurate, or misleading information, we reserve the right to suspend or terminate your access to our services and refuse current or future service requests.
Prohibited Activities
East Texas Carports services may only be used for legitimate business and personal purposes. The following activities are strictly prohibited:
Data & Content Violations
- Systematically retrieving data to create databases or directories
- Copying, reproducing, or distributing our content without permission
- Removing copyright or proprietary notices from any materials
- Using our content for competing steel building businesses
Security & System Violations
- Attempting to circumvent security features or access restrictions
- Uploading viruses, malware, or harmful code to our systems
- Using automated systems, bots, or scripts to access our services
- Interfering with or disrupting our website or server operations
- Attempting to gain unauthorized access to our systems or data
Fraudulent & Deceptive Practices
- Providing false information to obtain quotes or services
- Impersonating another person or entity
- Creating false accounts or using misleading contact information
- Submitting fraudulent payment information or credit applications
Harmful or Illegal Activities
- Using our services for any illegal purpose or criminal activity
- Harassing, threatening, or intimidating our staff or other customers
- Disparaging or defaming East Texas Carports or our services
- Using our platform to advertise competing products or services
Commercial Misuse
- Reselling or redistributing our services without authorization
- Using our custom builder tool for commercial competitor analysis
- Extracting pricing data to undercut our business
- Creating derivative works from our design tools or content
Enforcement: Violation of these prohibited activities may result in immediate termination of services, legal action, and cooperation with law enforcement authorities as appropriate.
User Generated Content
Content Submission Policy
While our website does not currently allow public content posting, you may submit information through:
- Contact forms and quote requests
- Email communications and project consultations
- Phone discussions and service feedback
- Photo submissions of project sites or completed work
Content Standards
Any content you submit to East Texas Carports must be:
- Accurate: Truthful and not misleading about your project needs
- Legal: Compliant with all applicable laws and regulations
- Respectful: Professional and appropriate in tone and content
- Relevant: Related to steel building services and legitimate business needs
Prohibited Content
You may not submit content that is:
- False, inaccurate, or misleading about project requirements
- Harassing, threatening, or abusive toward our staff
- Obscene, offensive, or inappropriate for business communications
- Violating intellectual property rights of third parties
- Promoting illegal activities or harmful products
Rights in Your Submissions
When you submit content to us, you grant East Texas Carports the right to:
- Use your information to provide quotes and services
- Retain records for warranty, legal, and business purposes
- Use project photos in marketing materials (with explicit permission)
- Reference general project details for business development
Photo Usage: We will always request specific permission before using any customer project photos in our marketing materials. You retain ownership of all photos you submit to us.
Third-Party Websites & Content
External Links
Our website may contain links to third-party websites, such as:
- Building code resources and permit information
- Weather services and local construction guidelines
- Partner websites and supplier information
- Industry associations and certification bodies
Third-Party Disclaimer
East Texas Carports is not responsible for:
- The accuracy, content, or practices of third-party websites
- Privacy policies or data handling by external sites
- Products or services offered through third-party links
- Any losses or damages from third-party interactions
Third-Party Services
We may work with third-party service providers for:
- Delivery Services: Transportation of materials to job sites
- Installation Contractors: Licensed professionals for construction
- Payment Processing: Secure handling of financial transactions
- Permit Services: Assistance with local building permits
Due Diligence: While we work with trusted partners, we recommend reviewing the terms, policies, and credentials of any third-party services you choose to use in connection with your project.
Service Management
East Texas Carports reserves the right to manage our services to ensure quality, safety, and legal compliance.
Monitoring & Enforcement
We may:
- Monitor use of our website and services for terms violations
- Take appropriate legal action against users who violate these terms
- Report illegal activities to law enforcement authorities
- Cooperate with investigations and legal proceedings
Content & Access Management
We reserve the right to:
- Remove or restrict access to any content that violates our terms
- Refuse service to customers who engage in prohibited activities
- Limit availability of services based on capacity or resources
- Modify or discontinue services with appropriate notice
Quality Control
To maintain service quality, we may:
- Screen project requests for feasibility and compliance
- Require additional information or documentation for large projects
- Limit service availability during high-demand periods
- Prioritize projects based on scheduling and resource availability
Privacy Policy
Key Privacy Points
- We collect information necessary to provide steel building services
- Your data is used for quotes, project management, and customer service
- We implement security measures to protect your personal information
- We do not sell your personal information to third parties
Data Processing Location
Our services are hosted in the United States. If you access our services from outside the US, you consent to having your data transferred to and processed in the United States.
Your Privacy Rights
Term & Termination
Agreement Duration
These Legal Terms remain in effect while you use East Texas Carports services. The agreement continues until terminated by either party according to the terms outlined here.
Our Right to Terminate
We reserve the right to deny access or terminate services:
- Immediately and without notice for any reason
- For violation of these terms or applicable laws
- For fraudulent or deceptive activities
- For non-payment of services rendered
- If we determine service is not feasible or safe
Consequences of Termination
Upon termination:
- Your right to use our services immediately ceases
- We may delete or restrict access to your account information
- Outstanding project obligations must be resolved
- You remain liable for any unpaid services or damages
Survival of Terms
The following sections survive termination:
- Intellectual property rights and restrictions
- Payment obligations and warranty terms
- Limitation of liability and indemnification
- Governing law and dispute resolution
No Account Recreation: If we terminate your access for violations, you are prohibited from creating new accounts under your name, fake names, or third-party names.
Modifications & Interruptions
Service Modifications
East Texas Carports reserves the right to:
- Change, modify, or remove website content at any time
- Update our custom builder tool and pricing algorithms
- Modify service offerings and product lines
- Update pricing, policies, and terms of service
Service Interruptions
Our services may be temporarily unavailable due to:
- Scheduled maintenance and system updates
- Hardware or software problems
- Network connectivity issues
- Force majeure events or natural disasters
No Obligation to Update
We have no obligation to:
- Update information on our website regularly
- Maintain compatibility with older browser versions
- Provide corrections, updates, or new releases
- Continue offering any particular service or feature
No Liability: We have no liability for any loss, damage, or inconvenience caused by service interruptions, modifications, or discontinuance of any features.
Governing Law
Texas State Law
These Legal Terms and your use of East Texas Carports services are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.
Applicable Regulations
Our services are subject to:
- Texas state building codes and construction regulations
- Local building permit requirements in service areas
- Federal commerce and consumer protection laws
- Industry standards for steel construction and safety
Multi-State Operations
While we operate across multiple states (Texas, Arkansas, Oklahoma, Louisiana, Kansas, Mississippi), all legal disputes will be governed by Texas law and resolved in Texas courts as specified in our dispute resolution section.
Dispute Resolution
Jurisdiction & Venue
Any legal action brought by either party must be:
- Commenced in state or federal courts located in Gregg County, Texas
- Subject to Texas state law and procedures
- Resolved without regard to conflict of law principles
Consent to Jurisdiction
By using our services, you:
- Consent to jurisdiction in Gregg County, Texas courts
- Waive all defenses of lack of personal jurisdiction
- Waive any forum non conveniens objections
- Agree that Texas courts are the exclusive venue for disputes
Excluded Laws
The following laws are specifically excluded:
- United Nations Convention on Contracts for International Sale of Goods
- Uniform Computer Information Transaction Act (UCITA)
Alternative Resolution
Corrections
Information Accuracy
Our website and services may contain typographical errors, inaccuracies, or omissions regarding:
- Product descriptions and specifications
- Pricing information and estimates
- Availability and delivery timeframes
- Service area coverage and restrictions
Right to Correct
East Texas Carports reserves the right to:
- Correct any errors, inaccuracies, or omissions at any time
- Change or update information without prior notice
- Revise pricing and product specifications
- Update service policies and procedures
Customer Notification
For significant corrections affecting active projects or quotes:
- We will notify affected customers promptly
- Revised quotes will be provided as necessary
- Project specifications will be confirmed before proceeding
- Price changes will be communicated before final orders
Disclaimer
LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY LAW, EAST TEXAS CARPORTS' LIABILITY IS LIMITED AS DESCRIBED BELOW.
Service Disclaimer
THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. East Texas Carports disclaims all warranties, express or implied, including but not limited to:
- Warranties of merchantability and fitness for a particular purpose
- Warranties of non-infringement and accuracy
- Warranties regarding uninterrupted or error-free service
- Warranties about the completeness or currentness of information
Website & Tool Disclaimer
We make no warranties about:
- The accuracy of our custom builder tool estimates
- The completeness of website content or product information
- The availability or functionality of website features
- The security of data transmission over the internet
Third-Party Disclaimer
We do not warrant, endorse, or assume responsibility for:
- Products or services offered by third parties
- Websites linked from our services
- Third-party contractors or service providers
- Local building codes or permit requirements
Use at Your Own Risk
You agree that your use of our services is at your sole risk. We will not be liable for:
- Errors, mistakes, or inaccuracies in content
- Personal injury or property damage from service use
- Unauthorized access to secure servers or personal information
- Interruption or cessation of service transmission
- Bugs, viruses, or harmful code from third parties
Limitations of Liability
LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY LAW, EAST TEXAS CARPORTS' LIABILITY IS LIMITED AS DESCRIBED BELOW.
Excluded Damages
Under no circumstances will East Texas Carports, our directors, employees, or agents be liable for:
- Indirect Damages: Consequential, incidental, or punitive damages
- Financial Losses: Lost profits, revenue, data, or business opportunities
- Third-Party Claims: Damages arising from third-party actions
- Service Interruptions: Losses from website downtime or service unavailability
Maximum Liability Cap
Our total liability for any claim related to our services shall not exceed:
- The amount you paid for the specific service giving rise to the claim, or
- $1,000, whichever is less
Time Limitation
Any claim against East Texas Carports must be brought within one (1) year after the cause of action arises, or such claim will be permanently barred.
Essential Purpose
These liability limitations are fundamental elements of our agreement. Without these limitations, we would not be able to provide services at current pricing levels.
Indemnification
Your Indemnification Obligation
You agree to defend, indemnify, and hold harmless East Texas Carports, including our subsidiaries, affiliates, officers, agents, partners, and employees, from any loss, damage, liability, claim, or demand arising from:
Service-Related Claims
- Your use of our services or website
- Your violation of these Legal Terms
- Your breach of representations and warranties
- Your violation of third-party rights, including intellectual property
Project-Related Claims
- Site preparation issues or access problems
- Failure to obtain required permits or approvals
- Violations of local building codes or restrictions
- Property damage not caused by our negligence
Defense and Settlement
We reserve the right, at your expense, to:
- Assume exclusive defense and control of any indemnified matter
- Settle claims as we deem appropriate
- Require your cooperation in our defense efforts
- Select counsel for our defense
Notification
We will use reasonable efforts to notify you of any claim subject to indemnification, but failure to notify does not relieve your indemnification obligations except to the extent you are materially prejudiced.
User Data
Data Maintenance
East Texas Carports will maintain certain data you transmit to our services, including:
- Customer contact information and project details
- Quote history and service preferences
- Communication records and support interactions
- Website usage data and custom builder tool activity
Data Backup
While we perform regular routine backups:
- You are solely responsible for all data you transmit
- You should maintain your own records of important project information
- We recommend saving copies of quotes, contracts, and communications
- Backup schedules may vary and are not guaranteed
Data Loss
You acknowledge and agree that:
- We have no liability for any loss or corruption of data
- You waive any right of action for data loss
- Data recovery services are not guaranteed
- You should maintain independent backups of critical information
Data Recommendation: Keep copies of all important project documents, including quotes, contracts, permits, and communication records in your own files.
Electronic Communications
Electronic Communication Consent
By using East Texas Carports services, you consent to receive electronic communications including:
- Email confirmations and project updates
- Electronic contracts and agreements
- Digital invoices and payment notifications
- Service notices and policy updates
Electronic Signatures
You agree to the use of electronic signatures, contracts, and records for:
- Service agreements and project contracts
- Change orders and project modifications
- Payment authorizations and invoicing
- Legal notices and policy updates
Legal Equivalence
You acknowledge that electronic communications and signatures:
- Satisfy legal requirements for written communication
- Are legally binding and enforceable
- Have the same legal effect as physical documents
- May be used as evidence in legal proceedings
Waiver of Rights
You waive any rights or requirements under statutes, regulations, or laws that require:
- Original signatures or handwritten documents
- Non-electronic records or communications
- Paper delivery of notices or contracts
- Non-electronic payment methods
California Users & Residents
California Consumer Rights
If you are a California resident and have a complaint with East Texas Carports that is not satisfactorily resolved, you may contact:
California Department of Consumer Affairs
Complaint Assistance Unit
Division of Consumer Services
1625 North Market Blvd., Suite N 112
Sacramento, California 95834
Phone: (800) 952-5210 or (916) 445-1254
California Privacy Rights
Miscellaneous
Entire Agreement
These Legal Terms, together with our Privacy Policy and any project-specific contracts, constitute the entire agreement between you and East Texas Carports regarding your use of our services.
Waiver
Our failure to exercise or enforce any right or provision of these terms does not constitute a waiver of such right or provision.
Severability
If any provision of these terms is determined to be unlawful, void, or unenforceable, that provision is severable and does not affect the validity of the remaining provisions.
Assignment
We may assign our rights and obligations under these terms to others at any time. You may not assign your rights without our written consent.
Force Majeure
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including:
- Natural disasters, severe weather, or acts of God
- Government actions, regulations, or restrictions
- Labor disputes, strikes, or supply chain disruptions
- Technical failures or infrastructure problems
No Joint Venture
These terms do not create any joint venture, partnership, employment, or agency relationship between you and East Texas Carports.
Electronic Form
You waive any defenses based on the electronic form of these terms and the lack of physical signatures.
Contact Information
Physical Locations
- Sales/Scheduling: 1001 1/2 W. Cotton St. Longview, TX 75604
- Manufacturing: 970 Post Oak Rd. Kilgore, TX 75662
Phone Numbers
- Sales & Financing: +1 (903) 234-8922 ext. 1
- Scheduling & Permints: +1 (903) 234-8922 ext. 2
Office Hours
Monday-Friday: 8:00 AM-5:00 PM
Saturday: 8:00 AM-12:00 PM
Sunday: Closed