Privacy Policy

• "Company," "We," "Us," or "Our" refers to East Texas Carports LLC, located at 1000 1/2 W Cotton St, Longview, TX 75604
• "Service" refers to our website, steel carport installations, metal building construction, and related services
• "You" or "Your" refers to you as an individual customer or potential customer

• "Personal Data" means any information that can identify you, such as name, email, phone number, or address
• "Usage Data" refers to information automatically collected when you use our website
• "Cookies" are small files stored on your device to improve your website experience

When you request a quote, schedule an installation, or contact East Texas Carports, we may collect:

• Contact Information: Name, email address, phone number, mailing address
• Project Details: Property address, carport specifications, building requirements, timeline preferences
• Communication Records: Messages, emails, phone call notes, and consultation details
• Payment Information: Billing address and payment method details (processed securely through third-party processors)

When you visit our website, we automatically collect:

• Usage Data: Pages visited, time spent on site, referring websites, device information
• Location Data: General geographic location (city/state level) to provide relevant local information
• Technical Data: IP address, browser type, device type, operating system

We use cookies and similar technologies to:

• Remember your preferences and improve website functionality
• Analyze website traffic and user behavior
• Provide personalized content about our steel building services
• Track the effectiveness of our marketing campaigns in East Texas

We use your personal information to:

• Provide Quotes: Calculate pricing for steel carports, metal buildings, and custom structures
• Schedule Services: Coordinate site visits, installations, and delivery within our East Texas service area
• Customer Communication: Send project updates, installation schedules, and service information
• Quality Assurance: Follow up on completed projects and gather feedback

• Account Management: Maintain customer records and project history
• Payment Processing: Handle billing and payment for services
• Legal Compliance: Meet regulatory requirements and resolve disputes
• Business Development: Analyze market trends and improve our services

With your consent, we may send you:

• Information about new steel building products and services
• Special offers and promotions for East Texas customers
• Seasonal maintenance tips for metal structures
• Educational content about steel construction benefits

We may share your information with trusted third parties who help us operate our business:

• Payment Processors: Secure handling of payment transactions
• Delivery Partners: Coordination of material delivery to your East Texas location
• Installation Crews: Licensed contractors who perform on-site work
• Technology Providers: Website hosting, email services, and customer management systems

We may disclose your information when required by law or to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Investigate potential violations of our terms of service
• Protect customers and the public from harm

We may share your information for other purposes with your explicit consent, such as featuring your completed project in our marketing materials (with permission).

East Texas Carports takes the security of your personal information seriously. We implement multiple layers of protection:

• Encryption: Sensitive data is encrypted in transit and at rest
• Secure Servers: Data stored on protected servers with access controls
• Regular Updates: Security systems updated regularly to address new threats
• Firewalls: Network protection against unauthorized access

• Access Control: Limited employee access to personal information on a need-to-know basis
• Training: Staff educated on privacy protection and data handling procedures
• Secure Disposal: Proper destruction of physical and electronic records when no longer needed

As a customer or website visitor, you have several rights regarding your personal information:

• View Your Data: Request a copy of the personal information we have about you
• Update Information: Correct any inaccurate or outdated personal data
• Account Management: Access your account settings to modify preferences

• Deletion Requests: Ask us to delete your personal information (subject to legal requirements)
• Marketing Opt-Out: Unsubscribe from promotional communications
• Data Portability: Request your data in a portable format

• Choose which types of communications you receive
• Set frequency preferences for marketing messages
• Opt out of specific communication channels while maintaining service communications

East Texas Carports does not knowingly collect personal information from children under 13 years of age. Our services are designed for adult property owners and businesses seeking steel construction solutions.

• Monitor your child's internet activity and website visits
• Contact us immediately if you believe your child has provided personal information
• We'll promptly delete any information collected from children under 13

East Texas Carports may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.

• Website Notice: Prominent notification on our homepage
• Email Notification: Direct communication to registered customers
• Effective Date: Updated date displayed at the top of this policy

• Sales/Scheduling: 1001 1/2 W. Cotton St. Longview, TX 75604
• Manufacturing: 970 Post Oak Rd. Kilgore, TX 75662

• Sales & Financing: +1 (903) 234-8922 ext. 1
• Scheduling & Permints: +1 (903) 234-8922 ext. 2

Monday-Friday: 8:00 AM-5:00 PM
Saturday: 8:00 AM-12:00 PM
Sunday: Closed