Terms and Conditions

Effective Date: May 21, 2025 | Last Updated: July 30, 2025


Terms & Conditions Summary

Key points about using East Texas Carports services and website:

Service Agreement

These terms govern your use of our website and steel carport/building services

Custom Orders

Final orders must be placed by phone - our online tool provides estimates only

Service Area

Serving Texas, Arkansas, Oklahoma, Louisiana, Kansas, and Mississippi

Age Requirement

Must be 18+ to use our services or enter into contracts


Legal Agreement & Company Information


About East Texas Carports LLC

East Texas Carports LLC is a registered company in Texas, United States, located at 1000 1/2 W Cotton St, Longview, TX 75604. You can verify our business registration through the Texas Secretary of State's business registry.

These Terms and Conditions ("Legal Terms") constitute a legally binding agreement between you (whether personally or on behalf of an entity) and East Texas Carports LLC ("Company," "we," "us," "our") regarding your access to and use of our services.

What These Terms Cover

These Legal Terms apply to:

  • Our website at easttexascarports.com
  • Our custom builder tool for preliminary estimates
  • All steel carport and metal building services we provide
  • Any related products, services, or communications

Our Service Area

East Texas Carports provides custom metal buildings and carports to customers in Texas, Arkansas, Oklahoma, Louisiana, Kansas, and Mississippi. Our online tools help customers throughout these states get preliminary estimates and design concepts.


Important: Our custom builder tool provides preliminary estimates only. Final orders, detailed customizations, and contractual agreements must be made by calling our office at (903) 234-8922. We do not currently conduct final sales transactions online due to the highly customized nature of our steel building products.

Agreement Acceptance

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Legal Terms. If you do not agree with all terms, you are prohibited from using our services and must discontinue use immediately.


Age Requirement: Our services are intended for users who are at least 18 years old. Persons under 18 are not permitted to use or register for our services or enter into contracts for steel building construc

Our Services


Steel Carport & Building Services

East Texas Carports specializes in:

  • Custom Steel Carports: Single and double-wide carports for vehicle protection
  • Metal Buildings: Commercial and residential steel structures
  • Custom Structures: Barns, workshops, garages, and specialty buildings
  • Design Consultation: Professional guidance on structure specifications
  • Installation Services: Professional on-site construction and assembly

Online Tools & Website Features

Our website provides:

  • Custom builder tool for preliminary estimates and design visualization
  • Product galleries showcasing completed projects
  • Educational resources about steel construction benefits
  • Contact forms and quote request systems
  • Service area information and local delivery details

Geographic Coverage


Primary Service States

  • Texas: Longview, Marshall, Tyler, Dallas, Houston, Austin, San Antonio, and statewide
  • Arkansas: Little Rock, Fort Smith, Fayetteville, and surrounding areas
  • Oklahoma: Oklahoma City, Tulsa, Norman, and throughout the state
  • Louisiana: Shreveport, Monroe, Baton Rouge, New Orleans region
  • Kansas: Wichita, Kansas City area, Topeka, and surrounding regions
  • Mississippi: Jackson, Biloxi, Tupelo, and statewide coverage

Regulatory Compliance

Our services are not tailored to comply with industry-specific regulations such as HIPAA, FISMA, or GLBA. If your project requires compliance with such regulations, please discuss specific requirements during consultation.

Service Limitations

The information provided through our services is intended for distribution and use within our designated service area. Users accessing our services from other locations do so at their own initiative and are responsible for compliance with local laws and regulations.

Intellectual Property Rights


Our Intellectual Property

East Texas Carports owns or licenses all intellectual property rights in our services, including:

  • Website Content: All text, images, graphics, designs, and functionality
  • Software: Custom builder tool, databases, and website code
  • Trademarks: Company name, logos, and service marks
  • Design Plans: Custom building designs and structural specifications
  • Photography: Project images, promotional materials, and documentation

Your Licensed Use

We grant you a limited, non-exclusive, non-transferable license to:

  • Access and use our website for personal or business purposes
  • Use our custom builder tool for preliminary design and pricing
  • Download or print content for your personal project planning
  • Share our content for legitimate business purposes (with attribution)

Restrictions on Use

You may not:

  • Copy, reproduce, or redistribute our content for commercial purposes
  • Modify, adapt, or create derivative works from our materials
  • Use our trademarks or logos without written permission
  • Reverse engineer our software or custom builder tool
  • Remove copyright or proprietary notices from any content

Your Submissions to Us

When you submit information to East Texas Carports (questions, project details, feedback), you grant us the right to:

  • Use your submissions to provide quotes and services
  • Retain project information for warranty and service purposes
  • Use anonymous project data for business improvement
  • Feature completed projects in marketing materials (with permission)

Permission Requests: For any use of our content beyond personal project planning, please contact us at info@easttexascarports.com to request written permission.

User Responsibilities & Representations


By using East Texas Carports services, you represent and warrant that:

Legal Capacity & Age

  • You have the legal capacity to enter into these terms
  • You are at least 18 years old
  • You are not a minor in your jurisdiction of residence
  • You have authority to act on behalf of any entity you represent

Compliance Commitments

  • You will comply with all terms and conditions outlined here
  • You will not access our services through automated means (bots, scripts)
  • You will not use our services for any illegal or unauthorized purpose
  • Your use will not violate any applicable laws or regulations

Information Accuracy

  • All information you provide will be true, accurate, and current
  • You will update information promptly when it changes
  • You will not provide misleading or false project details
  • Contact information will be valid and regularly monitored

Project-Specific Responsibilities

  • You will provide accurate site measurements and conditions
  • You will obtain necessary permits and approvals for your project
  • You will ensure site accessibility for delivery and installation
  • You will comply with local building codes and restrictions

Account Suspension: If you provide false, inaccurate, or misleading information, we reserve the right to suspend or terminate your access to our services and refuse current or future service requests.

Prohibited Activities


East Texas Carports services may only be used for legitimate business and personal purposes. The following activities are strictly prohibited:

Data & Content Violations

  • Systematically retrieving data to create databases or directories
  • Copying, reproducing, or distributing our content without permission
  • Removing copyright or proprietary notices from any materials
  • Using our content for competing steel building businesses

Security & System Violations

  • Attempting to circumvent security features or access restrictions
  • Uploading viruses, malware, or harmful code to our systems
  • Using automated systems, bots, or scripts to access our services
  • Interfering with or disrupting our website or server operations
  • Attempting to gain unauthorized access to our systems or data

Fraudulent & Deceptive Practices

  • Providing false information to obtain quotes or services
  • Impersonating another person or entity
  • Creating false accounts or using misleading contact information
  • Submitting fraudulent payment information or credit applications

Harmful or Illegal Activities

  • Using our services for any illegal purpose or criminal activity
  • Harassing, threatening, or intimidating our staff or other customers
  • Disparaging or defaming East Texas Carports or our services
  • Using our platform to advertise competing products or services

Commercial Misuse

  • Reselling or redistributing our services without authorization
  • Using our custom builder tool for commercial competitor analysis
  • Extracting pricing data to undercut our business
  • Creating derivative works from our design tools or content

Enforcement: Violation of these prohibited activities may result in immediate termination of services, legal action, and cooperation with law enforcement authorities as appropriate.

User Generated Content


Content Submission Policy

While our website does not currently allow public content posting, you may submit information through:

  • Contact forms and quote requests
  • Email communications and project consultations
  • Phone discussions and service feedback
  • Photo submissions of project sites or completed work

Content Standards

Any content you submit to East Texas Carports must be:

  • Accurate: Truthful and not misleading about your project needs
  • Legal: Compliant with all applicable laws and regulations
  • Respectful: Professional and appropriate in tone and content
  • Relevant: Related to steel building services and legitimate business needs

Prohibited Content

You may not submit content that is:

  • False, inaccurate, or misleading about project requirements
  • Harassing, threatening, or abusive toward our staff
  • Obscene, offensive, or inappropriate for business communications
  • Violating intellectual property rights of third parties
  • Promoting illegal activities or harmful products

Rights in Your Submissions

When you submit content to us, you grant East Texas Carports the right to:

  • Use your information to provide quotes and services
  • Retain records for warranty, legal, and business purposes
  • Use project photos in marketing materials (with explicit permission)
  • Reference general project details for business development

Photo Usage: We will always request specific permission before using any customer project photos in our marketing materials. You retain ownership of all photos you submit to us.

Third-Party Websites & Content


External Links

Our website may contain links to third-party websites, such as:

  • Building code resources and permit information
  • Weather services and local construction guidelines
  • Partner websites and supplier information
  • Industry associations and certification bodies

Third-Party Disclaimer

East Texas Carports is not responsible for:

  • The accuracy, content, or practices of third-party websites
  • Privacy policies or data handling by external sites
  • Products or services offered through third-party links
  • Any losses or damages from third-party interactions

Third-Party Services

We may work with third-party service providers for:

  • Delivery Services: Transportation of materials to job sites
  • Installation Contractors: Licensed professionals for construction
  • Payment Processing: Secure handling of financial transactions
  • Permit Services: Assistance with local building permits

Due Diligence: While we work with trusted partners, we recommend reviewing the terms, policies, and credentials of any third-party services you choose to use in connection with your project.

Service Management


East Texas Carports reserves the right to manage our services to ensure quality, safety, and legal compliance.

Monitoring & Enforcement

We may:

  • Monitor use of our website and services for terms violations
  • Take appropriate legal action against users who violate these terms
  • Report illegal activities to law enforcement authorities
  • Cooperate with investigations and legal proceedings

Content & Access Management

We reserve the right to:

  • Remove or restrict access to any content that violates our terms
  • Refuse service to customers who engage in prohibited activities
  • Limit availability of services based on capacity or resources
  • Modify or discontinue services with appropriate notice

Quality Control

To maintain service quality, we may:

  • Screen project requests for feasibility and compliance
  • Require additional information or documentation for large projects
  • Limit service availability during high-demand periods
  • Prioritize projects based on scheduling and resource availability

Privacy Policy


Your privacy is important to East Texas Carports. Our data collection and use practices are detailed in our comprehensive Privacy Policy.

Key Privacy Points

  • We collect information necessary to provide steel building services
  • Your data is used for quotes, project management, and customer service
  • We implement security measures to protect your personal information
  • We do not sell your personal information to third parties

Data Processing Location

Our services are hosted in the United States. If you access our services from outside the US, you consent to having your data transferred to and processed in the United States.


Your Privacy Rights

You have the right to access, update, or request deletion of your personal information. Contact us at info@easttexascarports.com or (903) 234-8922 to exercise your privacy rights.

Term & Termination


Agreement Duration

These Legal Terms remain in effect while you use East Texas Carports services. The agreement continues until terminated by either party according to the terms outlined here.

Our Right to Terminate

We reserve the right to deny access or terminate services:

  • Immediately and without notice for any reason
  • For violation of these terms or applicable laws
  • For fraudulent or deceptive activities
  • For non-payment of services rendered
  • If we determine service is not feasible or safe

Consequences of Termination

Upon termination:

  • Your right to use our services immediately ceases
  • We may delete or restrict access to your account information
  • Outstanding project obligations must be resolved
  • You remain liable for any unpaid services or damages

Survival of Terms

The following sections survive termination:

  • Intellectual property rights and restrictions
  • Payment obligations and warranty terms
  • Limitation of liability and indemnification
  • Governing law and dispute resolution

No Account Recreation: If we terminate your access for violations, you are prohibited from creating new accounts under your name, fake names, or third-party names.

Modifications & Interruptions


Service Modifications

East Texas Carports reserves the right to:

  • Change, modify, or remove website content at any time
  • Update our custom builder tool and pricing algorithms
  • Modify service offerings and product lines
  • Update pricing, policies, and terms of service

Service Interruptions

Our services may be temporarily unavailable due to:

  • Scheduled maintenance and system updates
  • Hardware or software problems
  • Network connectivity issues
  • Force majeure events or natural disasters

No Obligation to Update

We have no obligation to:

  • Update information on our website regularly
  • Maintain compatibility with older browser versions
  • Provide corrections, updates, or new releases
  • Continue offering any particular service or feature

No Liability: We have no liability for any loss, damage, or inconvenience caused by service interruptions, modifications, or discontinuance of any features.

Governing Law


Texas State Law

These Legal Terms and your use of East Texas Carports services are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

Applicable Regulations

Our services are subject to:

  • Texas state building codes and construction regulations
  • Local building permit requirements in service areas
  • Federal commerce and consumer protection laws
  • Industry standards for steel construction and safety

Multi-State Operations

While we operate across multiple states (Texas, Arkansas, Oklahoma, Louisiana, Kansas, Mississippi), all legal disputes will be governed by Texas law and resolved in Texas courts as specified in our dispute resolution section.

Dispute Resolution


Jurisdiction & Venue

Any legal action brought by either party must be:

  • Commenced in state or federal courts located in Gregg County, Texas
  • Subject to Texas state law and procedures
  • Resolved without regard to conflict of law principles

Consent to Jurisdiction

By using our services, you:

  • Consent to jurisdiction in Gregg County, Texas courts
  • Waive all defenses of lack of personal jurisdiction
  • Waive any forum non conveniens objections
  • Agree that Texas courts are the exclusive venue for disputes

Excluded Laws

The following laws are specifically excluded:

  • United Nations Convention on Contracts for International Sale of Goods
  • Uniform Computer Information Transaction Act (UCITA)

Alternative Resolution

Before pursuing legal action, we encourage customers to contact us directly at (903) 234-8922 or info@easttexascarports.com to resolve disputes amicably.

Corrections


Information Accuracy

Our website and services may contain typographical errors, inaccuracies, or omissions regarding:

  • Product descriptions and specifications
  • Pricing information and estimates
  • Availability and delivery timeframes
  • Service area coverage and restrictions

Right to Correct

East Texas Carports reserves the right to:

  • Correct any errors, inaccuracies, or omissions at any time
  • Change or update information without prior notice
  • Revise pricing and product specifications
  • Update service policies and procedures

Customer Notification

For significant corrections affecting active projects or quotes:

  • We will notify affected customers promptly
  • Revised quotes will be provided as necessary
  • Project specifications will be confirmed before proceeding
  • Price changes will be communicated before final orders

Disclaimer


LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY LAW, EAST TEXAS CARPORTS' LIABILITY IS LIMITED AS DESCRIBED BELOW.


Service Disclaimer

THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. East Texas Carports disclaims all warranties, express or implied, including but not limited to:

  • Warranties of merchantability and fitness for a particular purpose
  • Warranties of non-infringement and accuracy
  • Warranties regarding uninterrupted or error-free service
  • Warranties about the completeness or currentness of information

Website & Tool Disclaimer

We make no warranties about:

  • The accuracy of our custom builder tool estimates
  • The completeness of website content or product information
  • The availability or functionality of website features
  • The security of data transmission over the internet

Third-Party Disclaimer

We do not warrant, endorse, or assume responsibility for:

  • Products or services offered by third parties
  • Websites linked from our services
  • Third-party contractors or service providers
  • Local building codes or permit requirements

Use at Your Own Risk

You agree that your use of our services is at your sole risk. We will not be liable for:

  • Errors, mistakes, or inaccuracies in content
  • Personal injury or property damage from service use
  • Unauthorized access to secure servers or personal information
  • Interruption or cessation of service transmission
  • Bugs, viruses, or harmful code from third parties

Limitations of Liability


LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY LAW, EAST TEXAS CARPORTS' LIABILITY IS LIMITED AS DESCRIBED BELOW.


Excluded Damages

Under no circumstances will East Texas Carports, our directors, employees, or agents be liable for:

  • Indirect Damages: Consequential, incidental, or punitive damages
  • Financial Losses: Lost profits, revenue, data, or business opportunities
  • Third-Party Claims: Damages arising from third-party actions
  • Service Interruptions: Losses from website downtime or service unavailability

Maximum Liability Cap

Our total liability for any claim related to our services shall not exceed:

  • The amount you paid for the specific service giving rise to the claim, or
  • $1,000, whichever is less

Time Limitation

Any claim against East Texas Carports must be brought within one (1) year after the cause of action arises, or such claim will be permanently barred.

Essential Purpose

These liability limitations are fundamental elements of our agreement. Without these limitations, we would not be able to provide services at current pricing levels.

Indemnification


Your Indemnification Obligation

You agree to defend, indemnify, and hold harmless East Texas Carports, including our subsidiaries, affiliates, officers, agents, partners, and employees, from any loss, damage, liability, claim, or demand arising from:

Service-Related Claims

  • Your use of our services or website
  • Your violation of these Legal Terms
  • Your breach of representations and warranties
  • Your violation of third-party rights, including intellectual property

Project-Related Claims

  • Site preparation issues or access problems
  • Failure to obtain required permits or approvals
  • Violations of local building codes or restrictions
  • Property damage not caused by our negligence

Defense and Settlement

We reserve the right, at your expense, to:

  • Assume exclusive defense and control of any indemnified matter
  • Settle claims as we deem appropriate
  • Require your cooperation in our defense efforts
  • Select counsel for our defense

Notification

We will use reasonable efforts to notify you of any claim subject to indemnification, but failure to notify does not relieve your indemnification obligations except to the extent you are materially prejudiced.

User Data


Data Maintenance

East Texas Carports will maintain certain data you transmit to our services, including:

  • Customer contact information and project details
  • Quote history and service preferences
  • Communication records and support interactions
  • Website usage data and custom builder tool activity

Data Backup

While we perform regular routine backups:

  • You are solely responsible for all data you transmit
  • You should maintain your own records of important project information
  • We recommend saving copies of quotes, contracts, and communications
  • Backup schedules may vary and are not guaranteed

Data Loss

You acknowledge and agree that:

  • We have no liability for any loss or corruption of data
  • You waive any right of action for data loss
  • Data recovery services are not guaranteed
  • You should maintain independent backups of critical information

Data Recommendation: Keep copies of all important project documents, including quotes, contracts, permits, and communication records in your own files.

Electronic Communications


Electronic Communication Consent

By using East Texas Carports services, you consent to receive electronic communications including:

  • Email confirmations and project updates
  • Electronic contracts and agreements
  • Digital invoices and payment notifications
  • Service notices and policy updates

Electronic Signatures

You agree to the use of electronic signatures, contracts, and records for:

  • Service agreements and project contracts
  • Change orders and project modifications
  • Payment authorizations and invoicing
  • Legal notices and policy updates

Legal Equivalence

You acknowledge that electronic communications and signatures:

  • Satisfy legal requirements for written communication
  • Are legally binding and enforceable
  • Have the same legal effect as physical documents
  • May be used as evidence in legal proceedings

Waiver of Rights

You waive any rights or requirements under statutes, regulations, or laws that require:

  • Original signatures or handwritten documents
  • Non-electronic records or communications
  • Paper delivery of notices or contracts
  • Non-electronic payment methods

California Users & Residents


California Consumer Rights

If you are a California resident and have a complaint with East Texas Carports that is not satisfactorily resolved, you may contact:


California Department of Consumer Affairs

Complaint Assistance Unit
Division of Consumer Services
1625 North Market Blvd., Suite N 112
Sacramento, California 95834

Phone: (800) 952-5210 or (916) 445-1254


California Privacy Rights

California residents have additional privacy rights under the California Consumer Privacy Act (CCPA). For details about your privacy rights, please review our Privacy Policy.

Miscellaneous


Entire Agreement

These Legal Terms, together with our Privacy Policy and any project-specific contracts, constitute the entire agreement between you and East Texas Carports regarding your use of our services.

Waiver

Our failure to exercise or enforce any right or provision of these terms does not constitute a waiver of such right or provision.

Severability

If any provision of these terms is determined to be unlawful, void, or unenforceable, that provision is severable and does not affect the validity of the remaining provisions.

Assignment

We may assign our rights and obligations under these terms to others at any time. You may not assign your rights without our written consent.

Force Majeure

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters, severe weather, or acts of God
  • Government actions, regulations, or restrictions
  • Labor disputes, strikes, or supply chain disruptions
  • Technical failures or infrastructure problems

No Joint Venture

These terms do not create any joint venture, partnership, employment, or agency relationship between you and East Texas Carports.

Electronic Form

You waive any defenses based on the electronic form of these terms and the lack of physical signatures.

Contact Information


Physical Locations

  • Sales/Scheduling: 1001 1/2 W. Cotton St. Longview, TX 75604
  • Manufacturing: 970 Post Oak Rd. Kilgore, TX 75662

Phone Numbers

  • Sales & Financing: +1 (903) 234-8922 ext. 1
  • Scheduling & Permints: +1 (903) 234-8922 ext. 2

Office Hours

Monday-Friday: 8:00 AM-5:00 PM
Saturday: 8:00 AM-12:00 PM
Sunday: Closed